Action Mapping enables you to customize the business logic associated with Berbix transactions and can be thought of as the business decision after a verification. By default, Berbix includes three actions:
Review transactions populate the
Default review queue.
An Action Map is associated with one or more Templates. Please create multiple templates if you need variable action mapping based on your use case or for testing purposes.
Actions are determined based on the logic defined in Verification Status Mapping and Flag Action Mapping. Berbix will prioritize the
reject action over a
review action and a
review action over an
The status value of a photo ID verification represents whether or not a readable image was successfully collected from the user. There are two status values:
complete: all required components of the photo ID were collected successfully.
pending: the user exceeded the number of attempts to complete collection of one or more required components. In a
pendingresult, one or more ID Flags will be returned to indicate why the ID verification was unsuccessful.
Verification Status Mapping lets customize how the
status value determines the
action to take in your application. As shown in the example below, you might
complete transactions and
pending transactions notwithstanding any specific flag action mapping.
ID Flags indicate something of note with the photo ID verification. It doesn’t necessarily imply that the ID is fraudulent, but there is something important to consider when writing systems to accept or reject verifications. These are items such as
A complete list of ID flags that Berbix returns can be found here: ID Flags
Flag Action Mapping lets you customize how the
flags determine the
action to take in your application. These mappings are highly dependent upon your business case and the actions you've defined. We're happy to help you define these mappings based on the best practices for your vertical and use case!
As an example, you may want to automatically
reject transactions that return the
id_under_21 flag if you're selling an age-restricted good.