This document outlines the verification methods available in Berbix and their respective end-user experiences. Verification options are configurable using Templates and the design on web is customizable through Berbix Themes.

Berbix offers three main verification methods:

• ID Check
• Selfie Match
• Liveness Check

ID checks on native-mobile are also available through a barcode-scan only method for US & Canadian IDs & DLs. Phone and email verification methods are also available on desktop and mobile web clients.

ID Check

Document Selection

When a user begins the verification flow, they will be prompted to choose their ID type as configured by your template. This screen will not be shown if only one ID type is enabled.

Mobile Handoff (Desktop Web Only)

Your user will then be prompted to provide their phone number or email address to receive a link to complete the flow on their mobile device. This step is only included when users visit the web experience from a non-mobile device. Alternatively, if they click the "Upload an image" button, they will be able to manually upload a picture of their ID from their computer (this option is excluded if you Force Handoff).

Front Image Capture

The user will then be prompted to scan the front of their ID. In most cases, this will be automatically detected but a user can also manually take a photo.

Back Scan

The user will be advanced to a back barcode scan. In most cases, this will be automatically detected but a user can also manually take a photo.

Selfie & Liveness Check

Selfie Image

The user is prompted to take a photo of themselves to compare against the photo ID.

Liveness Check

The user is prompted to either show an Emotion or change their Facial Direction and take another photo. This is used to compare against the provided selfie image.

Facial Recognition Consent

Berbix will present the user with a consent collection screen when Berbix is able to determine that an end-user of the Berbix Verify flow is located in a state where the end-user's consent is legally required for performing automated facial recognition on pictures of their face (e.g. Illinois, and several other states). Templates may also be configured for Berbix to collect consent from all end-users regardless of their location.

If the user does not consent to the use of facial recognition, Berbix will not make a biometric comparison and will return the id_selfie_consent_declined flag which we recommend mapping to a review action for manual review. When this flag is returned, you will also see a grey "uncertain" comparison made between the selfie image(s) signifying that no facial recognition comparison was made.

Scan-Only Verification [Native Mobile Only]

On native mobile clients, Berbix supports a scan-only verification method where the user will only be prompted to scan the barcode on the back of their ID. In this case, the verification data returned will rely only on the information encoded on the back of ID and will not be cross-referenced against the data available on the front of the ID. If the user does not have a barcode supported ID, they are able to opt-into a standard front & back photo ID image verification.

Email and Phone Verification (Web Only)

Berbix Verify can also be configured to include verify through the following methods:

• Email: basic email verification, with standard code-based verification by default and OAuth based verification if the email provider is supported.
• Phone: basic phone number verification, with standard code-based verification by text with voice call as an alternative.

Email Verification

The user will be prompted to enter the email address and will then either receive a code via email or verify using Google OAuth (if available).

If receiving an email code, the user will then need to enter the provided code into the verification flow.

Phone Verification

The user will be prompted to enter their phone number and then receive a code to enter via text message. They can optionally receive a phone call instead.